Contact us

Thank you for your interest in Elia. Do you have a question for us? Are you looking for one of our sites? Do you want to report a problem? Find the information you need here

Where can you find us?

Are you looking for one of Elia’s sites? This page will tell you how to find us. It also features maps, parking information and details of who to contact for a tour.

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Do you want to report an incident?

Are you experiencing a power outage? Or has there been an accident, fire or other incident near a power line or high-voltage substation? Let us know as quickly as possible by calling the dedicated hotlines.

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Are you looking for a press contact?

You will find our press contacts as well as an overview of our published press releases and news items that serve to inform the market and the public in the most accurate and transparent possible way.

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Are you a current or potential Elia customer?

Would you like to become an Elia customer? If you are already an Elia customer, are you looking for a Key Account Manager, or do you have questions about invoicing, technical work or nominations? Find out who to contact here.

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Are you looking to sell green certificates?

Do you have questions about selling green certificates to Elia? Or are you wondering how the payment system works? You can find the information you need here.

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A contact for our infrastructure projects?

Here you will find all information regarding our infrastructure projects as well as our contact details dedicated to these projects.

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Are you planning to carry out work near our facilities?

Are you planning to carry out work close to our facilities? Do you have questions about the specific safety measures you need to take?Don't hesitate to contact us.

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Are you a new or future contractor?

Do you have questions about what you need to do, as a supplier, if you want to help us develop the high-voltage grid and replace facilities?

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Are you an investor?

Any questions about Elia Group's financial information, including the Elia share, Eurobonds and our financial calendar? Be welcome.

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Interested in one of our company tours?

We welcome schoolchildren and students from secondary schools, colleges and universities. But any other group or organisation that want to know more about Elia are very welcome to take part. During your tour, you will have the opportunity to discover our activities and visit a control centre or a high-voltage substation. Our company tours are free of charge.

Company tours Elia

Contact

[email protected]

Would you like more information about Elia Group, 50Hertz or Elia Grid International?

Elia Group

Elia Group combines the strengths and expertise of Elia in Belgium and 50Hertz in Germany, making it one of Europe’s five top transmission system operators

Contact Elia Group

50Hertz

50Hertz operates the high-voltage grid in northern and eastern Germany and supplies around 18 million people with electricity.

Contact 50Hertz

Elia Grid International

Drawing on the expertise amassed by Elia and 50Hertz, Elia Grid International (EGI) offers consulting services plus advice on implementing recommendations in practice.

Contact EGI
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